|
Q: |
If I
have my vehicle repaired somewhere other than the
dealership, will it void my warranty? |
|
A: |
Absolutely not! We make undetectable repairs to your
vehicle and because of this we can offer a Lifetime
Warranty at all of our repair centers.
|
|
Q: |
My
insurance company recommended another repair
facility to do the repairs to my vehicle, can I
chose my own
repair facility? |
| A: |
Some insurance companies may recommend a particular
repair facility for your repairs. The reason is,
that your insurance company would receive discounts
or kickbacks for your referral. By Michigan State
Law, you have the right to chose your own repair
facility. At THE COLLISION SHOP we offer these
discounts to the customers in the form of deductible
savings or a free loaner vehicle; as opposed to giving
these discounts back to the insurance company.
|
|
|
Q: |
How does
your Deductible & Free Loaner Program work? |
|
A: |
Your
deductible savings is determined by the dollar
amount of the repair. Historically we have been able
to save our customer their entire deductible amount,
but we will first need to look at the vehicle and do
a free estimate to determine your exact deductible
savings, or, the amount that can be applied towards
a free loaner vehicle.
|
|
Q: |
With so
much damage to my vehicle, will my vehicle every be
right again? |
|
A: |
We
repair all vehicles to pre-accident condition,
returning them to manufacturers specifications. The
vehicle is then refinished with a factory package
paint, this is the same paint that is used by the
original manufacturer, this way we are able to
assure the same color, quality and texture as the
original paint.
|
|
Q: |
My
insurance company wants to Total my vehicle, but I
still owe more on the vehicle than what they are
willing to settle on my claim. What are my options? |
|
A: |
This
happens when a customer is “Up Side Down” in their
loan, to the value, of their vehicle. In this case,
the customer can be paid off for the damage to the
vehicle and then repurchase the vehicle back from
their insurance company. We repair many vehicles for
customers in this particular case, usually at a
savings to the customer. Obviously each case is
different. Ask one of our repair centers for further
details, we are experts at these types of repairs. |
